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VSJ Commsource
F-26/4, Second Floor
Okhla Phase-2, New Delhi-110020
Fax: (011) 40519001
Phone: (011) 40519001
Mobile: +91-9810335395
9810412186, 9850814999
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Alcatel-Lucent

Alcatel-Lucent OmniPCX Office Rich Communication Edition (RCE) is a pre-configured server that allows small and medium businesses to enjoy enterprise-class business telephony. The OmniPCX Office RCE is easy to deploy and manage, and is extremely cost-effective. Installing an OmniPCX Office RCE is the first step to improved customer service, enhanced business operations, and reduced operational risks.It offers powerful business services, including customer welcome, Automatic Call Distribution (ACD), soft phone and third-party XML applications, IP and SIP telephony, desktop phones, on-site and off-site mobility, Unified Communications and Collaboration, video collaboration, and IP networking.Four OmniPCX Office RCE platforms cover the communications needs of any size business. All platforms combine a Voice-over-IP core with support for analog and TDM, to simplify the migration to IP.The OmniPCX Office RCE is future-proof, ready to support next-generation applications and services, and designed to increase employee efficiency and customer satisfaction today and as the business grows.

  • An integrated, modular, state-of-the-art communication server that supports advanced TDM and IP business-class telephony
  • Complete, user-friendly voice communications including embedded voicemail, personal assistant, automated attendant and integrated CTI server
  • All platforms are natively equipped with a powerful CPU
  • The Voice over IP core offers up to 16 native VoIP channels, expandable to 48 channels
  • Supports analog, digital, IP and mobile phones and PC softphones
  • Pre-announcement: on-hold music and messages
  • Automated attendant: voice-activated management of incoming calls
  • PIMphony PC telephony
  • Call-forwarding: automatic transfer of incoming calls
  • Automatic call distribution: call-routing OmniTouch Contact Center Office

Alcatel-Lucent OmniPCX Enterprise Communication Server Delivers world-class business telephony features for medium, large and very large sized organizations Improves communication, boosting employee productivity and customer interaction by delivering a comprehensive set of telephony services to all staff members at all locations Improves collaboration with strong integration with OpenTouch™ multi-party, multimedia and multi-device conversation services Optimizes operational efficiency, customer satisfaction and safety and security through a large ecosystem of applications in hospitality, healthcare, education, transportation, energy, finance and banking, customer service, state and local government Increases business continuity thanks to a robust telephony infrastructure deployed in hundreds of thousands of enterprises including extra-large global companies

Lowers telecom bills with embedded least cost routing, native VoIP over Wide Area Networks and centralized off-net digital and SIP trunks

Lowers total cost of ownership (TCO) through highly scalable software enabling centralized and virtualized deployments that reduce operational costs and improve IT agility

Protects IT investment with advanced features enabled for medium- and large-sized companies, without needing dedicated, high-level technical resources and staff

  • Intuitive telephony experience with dynamic vocal and graphical guidance available on desk phones, conference phones, fax devices, wireless DECT or WLAN handsets and software clients
  • Native off-site mobility support allows a single contact number, reverse calls and on-call services, and is open to any mobile
  • Native contact center application
  • Native VoIP software clients on Microsoft PC, Apple Mac, Apple iPad, Apple iPhone
  • Centrally managed media gateways: Digital or IP-connected cabinets that provide high-density connectivity for analog, digital phones and trunks. Media gateways also provide media and security services as well as business continuity options
  • Strong integration with visual and mobile collaboration software and infrastructure, including OpenTouch™ conversation and HD video conferencing
  • Open interfaces to a large ecosystem of applications leveraging embedded monitoring, routing, location, notification, and hospitality APIs
  • Flexible device and trunk connectivity: IP, SIP, digital and analog ports are natively supported
  • Flexible communication cost control options include least-cost routing, voice free ride over IP or off-net SIP centralization
  • Robust and secure telephony infrastructure offers voice quality and routing policy enforcement, a high performance security solution with embedded encryption, plus multiple levels of redundancy including branch office survivability and geographic disaster recovery
  • Highly flexible architecture can accommodate centralized, distributed or hybrid networks with smooth transformation paths to centralized IP networks. Works on Alcatel-Lucent LAN/WLAN networks and other vendors' networks. Delivery on appliances and on VMware virtualized infrastructure
  • High scalability deployed in multi-national Fortune 500 companies. Comprehensive centralized management and SLA control options
Alcatel-Lucent 8 Series IP Instruments & 9 Series Digital Instruments
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Alcatel Lucent IP Touch 4068

  • Adjustable colour display
  • Wide band audio
  • Full duplex hands-free
  • Comfort Handset
  • Polyphonic ring tones
  • Specific headset jack
  • Bluetooth® wireless handset
  • Bluetooth® wireless headset connectivity
  • Bluetooth® conference station connectivity
  • Intuitive icons and soft keys
  • Dedicated function keys
  • 4 way navigator
  • Alphabetic keyboard
  • Optional 10 & 40 key and smart display add-on modules

...

Alcatel Lucent IP Touch 4018 / Digital 4019*

  • Adjustable B/W screen
  • Wide band audio
  • Full duplex hands-free
  • Comfort handset
  • 6 contextual sensitive keys
  • Specific headset jack
  • 4 way navigator
  • Message key and LED
  • Alphabetic keyboard
  • Optional 10 & 40 key and smart display add-on modules.

...

Alcatel Lucent IP Touch 4008

  • Adjustable B/W screen
  • Wide band audio
  • Full duplex hands-free
  • Comfort handset
  • 6 contextual sensitive keys
  • Specific headset jack
  • 4 way navigator
  • Message key and LED
  • Alphabetic keyboard
  • Optional 10 & 40 key and smart display add-on modules.

...

Alcatel Lucent IP Touch 4068

  • New design, including all necessary direct access keys: voice mail, directory, mute, redial and 6 programmable keys
  • Outstanding audio quality, with handset and on the external loudspeaker
  • Adjustable B/W screen
  • Comfort handset
  • 2 way navigator
  • Message key and LED
  • Easy to install, easy to move

...

Alcatel Lucent IP Touch 4068

  • New design, including all necessary direct access keys: voice mail, directory, mute, redial and 6 programmable keys
  • Outstanding audio quality, with handset and on the external loudspeaker
  • Adjustable B/W screen
  • Standard handset
  • 2 way navigator
  • Message key and LED
  • Easy to install, easy to move

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