Alcatel-Lucent OmniPCX Office Rich Communication Edition (RCE) is a pre-configured server that allows small and medium businesses to enjoy enterprise-class business telephony. The OmniPCX Office RCE is easy to deploy and manage, and is extremely cost-effective. Installing an OmniPCX Office RCE is the first step to improved customer service, enhanced business operations, and reduced operational risks.It offers powerful business services, including customer welcome, Automatic Call Distribution (ACD), soft phone and third-party XML applications, IP and SIP telephony, desktop phones, on-site and off-site mobility, Unified Communications and Collaboration, video collaboration, and IP networking.Four OmniPCX Office RCE platforms cover the communications needs of any size business. All platforms combine a Voice-over-IP core with support for analog and TDM, to simplify the migration to IP.The OmniPCX Office RCE is future-proof, ready to support next-generation applications and services, and designed to increase employee efficiency and customer satisfaction today and as the business grows.
Alcatel-Lucent OmniPCX Enterprise Communication Server Delivers world-class business telephony features for medium, large and very large sized organizations Improves communication, boosting employee productivity and customer interaction by delivering a comprehensive set of telephony services to all staff members at all locations Improves collaboration with strong integration with OpenTouch™ multi-party, multimedia and multi-device conversation services Optimizes operational efficiency, customer satisfaction and safety and security through a large ecosystem of applications in hospitality, healthcare, education, transportation, energy, finance and banking, customer service, state and local government Increases business continuity thanks to a robust telephony infrastructure deployed in hundreds of thousands of enterprises including extra-large global companies
Lowers telecom bills with embedded least cost routing, native VoIP over Wide Area Networks and centralized off-net digital and SIP trunks
Lowers total cost of ownership (TCO) through highly scalable software enabling centralized and virtualized deployments that reduce operational costs and improve IT agility
Protects IT investment with advanced features enabled for medium- and large-sized companies, without needing dedicated, high-level technical resources and staff
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